Guide to UCAS Hub

Applying with UCAS Hub 

If you’ve been applying to university, you’ve probably already heard of UCAS, the UK’s Universities and Colleges Admission Service.  

UCAS Hub (previously known as UCAS Track) is UCAS’s online hub created to help you check live progress once you’ve made your university application. Here, you can review your application information, update personal details if anything changes like an address, check if you’ve got any offers and reply to the offers you’ve received.  

For more about applying to UCAS, read our guide 

Tracking your applications on UCAS Hub 

You can use UCAS Hub as soon as UCAS has processed your application and sent you a welcome email with a personal ID and username and password in it.  

When each university or college you’ve applied to make a decision, it will show up in your Hub. Universities offer applicants different things according to their own timetable and it’ll vary from course to course so you might hear outcomes in stages and at different times from your friends.  

You could be offered an interview or a conditional or unconditional offer of a place. A conditional offer means the university will accept you providing you meet certain requirements, usually grades. An unconditional offer means the university has decided your application meet all the course entry requirements already.  

You might also get a rejection. While this is never welcome news, try to focus on the other opportunities open to you.  

Responding to offers on UCAS Hub 

When you log in to your UCAS Hub, you’ll see what offers you’ve received. You might also get an email alert notifying you that a decision has been made and to sign in to UCAS Hub to discover the outcome.  

You can hold onto any offers you get until all your chosen universities have made their decision. Once you have the full picture, UCAS Hub allows you to accept or decline each offer.  

For more information about replying to offers, check out our hints and tips guide   

UCAS Hub and results day 

What time will UCAS Hub update?  

UCAS Hub will show up to date offer outcomes based on your results from around 8am on your results day. The 2024 Scottish SQA results will come out on 6 August and A level results will be on 15 August. UCAS Hub will be very busy on these days so it might not load straight away. 

What might UCAS Hub show?  

You might log in to UCAS Hub and see you’ve got a place on your first or second choice of uni. You might be offered an alternative or changed course offer from your university of choice or you might not get a place in this round and be offered something in Clearing. Whatever happens, don’t panic, and don’t rush into making decisions if you’re not sure, talk things through first with someone you trust.  

It’s important to remember your exam results will not show up in your UCAS Hub. Your school or college will give you these.  

UCAS Hub and Clearing 

If you find you need to use the Clearing system, you can use UCAS Hub to search for courses and officially accept a university offer. Clearing opens on the same day as your results are published, usually in the afternoon around 2pm and closes on the 18 October.  

Before you add a Clearing choice in UCAS Hub you’ll need to contact the university to see if they will offer you a place. Once you have their permission you can click ‘add Clearing choice’ and fill in the details required. This counts as you agreeing to their informal offer so once the university confirms this it will show as an acceptance on your choices page. You can only add one Clearing choice at a time so if the university doesn’t confirm your place, you can add another then.  

If you think you might need to use Clearing, it’s a good idea to have a look at some alternative options ahead of results day when the site isn’t as busy, and you’ve got more time.  

Read more about applying through Clearing